Sleep Consultant - On Call - Jan/Feb 2018
Location: Virtual - USA - Work from Home


Position Description
At The Baby Sleep Site®, we value our employees. We are dedicated to teaching the art and science of good sleep, to creating a thriving team of virtual employees, and to fostering a family friendly environment where creativity and mutual respect are paramount.

The Baby Sleep Site® is an at-will employer. This means that regardless of any provision in this application, either you or The Baby Sleep Site® may terminate the employment relationship at any time, for any reason, with or without cause or advance notice.

As a Sleep Consultant, you will work directly with our President and Founder, Nicole Johnson and our veteran team of sleep consultants to personalize sleep strategies for families based on personal information and goals provided by the family. You will consult with your manager in the event that standard company policies do not apply to one of your families. You will also provide ongoing caring and empathetic advice and support to families as they work their way through their sleep journeys.

This is a virtual, sedentary position requiring the use of a home work space. You will provide your own office equipment to perform this job.

Your work hours will vary week to week. This position will require you to have flexibility with the days that you work. This position will have weekend work hours.

There is the possibility that we will need this position to convert to a regular, part-time position in the future.

This is an hourly, non-exempt position. This position is eligible for discretionary bonuses!

REQUIREMENTS

This position requires intermediate ability and experience navigating the Internet, within web-based programs, Microsoft Office and web-based e-mail.

This position requires you to be able to type on a keyboard or similar device to communicate with our families in written form. This position requires you to be able to correctly use proper grammar and punctuation and have above average proofreading skills.

High School Diploma/GED required

3-5 years of customer-focused experience, with a strong preference for some child sleep-related experience. Equivalent personal experience acceptable.

This application must be completed in one sitting. You CANNOT save and re-start your application once you have started it. If are not able to finish your application once you begin it, you may need to start over once you are ready.

Please complete this application in its entirety. Please include your most current resume. Failing to do so may disqualify your application for further consideration.

Phone calls regarding this position are discouraged.

Due to the high volume of applications we receive during times of hiring, it is not possible for us to follow up on each application submitted, so we would like to take the time now to sincerely thank you for your interest in working with us at The Baby Sleep Site®. If we feel that you may be a great fit with this position, we will follow up with you directly by phone or by email. If you have a question about your application you can email us at hr@babysleepsite.com though replies may take up to 5 business days.

Please note that we sometimes have trouble communicating with email addresses ending in yahoo.com and hotmail.com.

It is the policy of The Baby Sleep Site® to afford equal opportunity to all employees and applicants for employment in accordance with all Federal, State or Local laws.

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